English

  • Charging Experience Challenges: Real-world Raya travel highlights that while charger availability is improving, the user experience is hindered by sluggish apps and poor internet connectivity at charging sites.
  • Infrastructure Needs: Beyond just increasing the number of chargers, there is an urgent need for large-scale, high-capacity DC charging hubs (at least 20 points per 100km) to support long-distance travel.
  • Connectivity and Payments: Mobile dead zones on major highways (PLUS, WCE, LPT2) impact charger activation; mandatory open payment systems (credit/debit card taps) are recommended for a seamless process.
  • Operational Bottlenecks: Many installed chargers remain non-operational for over a year due to grid power limitations and bureaucratic approval delays.
  • Call for Temporary Solutions: Charge Point Operators (CPOs) should deploy portable DC chargers during peak seasons to manage temporary demand spikes.

中文

  • 充电体验挑战: 真实的开斋节出行经验显示,尽管充电桩数量有所增加,但充电应用反应迟钝和充电站的网络信号不佳,严重影响了用户体验。
  • 基础设施需求: 除了增加充电桩数量,大马急需部署大规模、高功率的直流(DC)充电枢纽(每100公里至少需20个充电点)以支持长途旅行。
  • 网络与支付问题: 主要高速公路(PLUS、WCE、LPT2)存在的移动信号盲区影响了充电激活;建议强制推行开放式支付系统(信用卡/借记卡感应支付),以提升使用便利性。
  • 运营瓶颈: 由于电网容量限制及审批延迟,许多已安装的充电桩在长达一年多的时间内仍无法投入使用。
  • 短期应急方案: 建议充电运营商(CPO)在高峰期部署移动式直流充电桩,以缓解节假日期间的充电需求压力。